ROSE

Enjoy free international shipping on orders over 200 EUR*

You have 15 days to initiate a return. To be eligible, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original packaging. Additionally, you will need the receipt or proof of purchase. Please note that items purchased at a discounted price are final sale and cannot be returned. If your return is approved, you will receive a refund to your original payment method within 10 business days.

The customer is responsible for payment of any VAT, custom duties taxes and related charges applicable to their order upon delivery.

PLEASE NOTE

· All International orders are final sale and may not be returned or exchanged.
· Once an order ships and is in transit it is not possible to cancel the order.

If your delivery address is in a different country from the brand's origin, any additional customs duties, taxes, or fees may apply. These charges are the responsibility of the customer and must be paid to the local customs and tax authorities, not the provider. Customers are encouraged to check with their local customs and tax authorities before placing an order.

Customers have the right to withdraw from their purchase within 14 days of receiving the goods. The costs for return shipping, as well as any associated import fees for returning the goods to the brand's country, will be your responsibility.

For orders returned from outside the brand's country, please note the following:

All duties and costs related to the return will be your responsibility and will be deducted from your refund. It is advised to inform yourself on the correct declaration of the goods to avoid any additional costs when returning your order.