Terms & Conditions

Terms and Conditions effective from 26/10/2022:

  • Visitor – a person who came to the site https://wonrob.com without the purpose of placing an Order and registering an Account.
  • User – an individual, a Visitor who wants to place Orders with Sellers using the WONROB Service and / or who has registered an Account on the Service.
  • The Seller is a legal entity or an individual entrepreneur whose Goods are placed on the WONROB.
  • Service – an Internet site that is an information resource about the Goods owned by WONROB, located on the Internet at https://wonrob.com, where the Goods offered by the Sellers for purchase are presented, as well as Internet pages on social networks.
  • Sitehttps://wonrob.com
  • Account – the User’s page, available after completing the registration procedure on the Site, access to which is carried out using a login and password. Actions performed through the Account are considered to be committed by the User whose data is specified in the Account.
  • Goods – shoes, clothing, accessories and other goods offered for sale on the Site.
  • Order — a duly completed User’s request on the Seller’s website for the purchase and delivery of the Goods in the manner specified by the User.
  1. Subject of the User Agreement

1.1. Wonrob is a Service for the selection of Goods of Sellers. The sale of Goods is carried out on the website of the Seller. The Service provides a free opportunity to search for Goods and information about Sellers.

1.2. In case of disagreement with this User Agreement (hereinafter referred to as the Agreement), the User is not able to use the https://wonrob.com Service.

1.3. These Terms and Conditions apply to the Wonrob Service and do not apply to Sellers websites. The Visitor/User agrees with the need to study the Seller’s Terms and Conditions on the Seller’s website before placing an Order.  

1.4. The Agreement may be changed by Wonrob unilaterally with notice by posting information on the Site and / or by e-mail. The new Agreement shall enter into force on the day after it is published on the Site or notified by e-mail, unless otherwise provided by the terms of the Agreement.

1.5. The User agrees that the data posted by him on the Service may be used by Wonrob for the purpose of sending advertising or marketing materials. The user has the right to refuse to receive advertising messages by disabling the corresponding functionality using the feedback form here.

1.6. The Site is intended solely for persons who are 13 or older and solely subject to and in compliance with these Terms. Any access to or use of the Site by anyone under 13 is expressly prohibited. By accessing or using the Site you represent and warrant that you are 13 or older. Any User who wishes to place an Order must be legally capable of entering into a legally binding contract within the country from where the User accesses the Site and if you are under the age of 18 but are 13 or older, you must have the consent of your parent or guardian to place an Order. By placing an Order you warrant that you have the legal capacity to do so and are not prevented from doing so by any applicable rules, laws or regulations.

2. Description and cost of goods

2.1. If the Visitor/User of the Service finds a difference between the information on the Service and on the Seller’s website regarding the cost/description of the product/its availability, the information specified on the Seller’s website will be considered correct information.

3. Payment / Shipping / Returns

3.1. Wonrob works with different Sellers, so payment/shipping/refund policies may differ.

It is possible to clarify the relevant information by visiting the customer service section on the Seller’s website.

3.2. Wonrob is not a party to the Purchase Agreement between the Visitor/User and the Seller. Relationships between the Visitor/User and the Seller are governed by the laws applicable to the Seller.

3.3. General information about making payments via the Internet

  • When making payments for goods, you must follow the instructions on the corresponding page of the ordering and payment system. All credit/debit cardholders are subject to payment verification and approval by the issuer. If your payment card issuer refuses to approve the payment, WONROB will not be liable for any delay or failure to complete the order.
  • Wonrob is not responsible for payments and transactions made in the ordering and payment systems on the Seller’s website.

4. Responsibility

4.1. All rights and obligations under the sale and purchase agreement concluded with the User arise directly between the Visitor/User and the Seller. At the same time, the Visitor/User, by accepting this Agreement, fully understands and agrees that, in the event that a sales contract is concluded with the Seller, Wonrob is not a party to the agreement between the Visitor/User and does not bear obligations related to its execution, except as provided for in this Agreement. Visitor/User with Wonrob.

4.2. In the event of claims related to the use of the Service or a possible violation by the Seller of the law and / or the rights of third parties, the Visitor / User can send us an appeal to the Service through the feedback form

5. Privacy Policy

Our Privacy Policy explains how we use your information.

6. Term of the Agreement

6.1. This Agreement comes into force from the moment the Visitor/User navigates the site and is valid indefinitely.

7. User Content

7.1. By using the #MeWonrob hashtag, you agree to allow us to display your content on our social media pages.

7.2. By giving Wonrob permission to use your content, you also give permission to edit, adapt and improve your content.

8. Intellectual property

8.1. All rights to published images belong to their authors or legal owners.

8.2. Trademarks belong to their respective owners.

8.3. The Visitor/User of the Service has the right to store, print and display the content of the Service for personal use only. You are not allowed to use any part of the Service for commercial purposes unless you have our full permission.

8.3. If you would like to file a complaint about alleged copyright infringement, please contact us via the feedback form, providing all information about the infringement; your full contact information; attach files regarding your request.